1. PERSONALLY IDENTIFIABLE INFORMATION
Personally identifiable information is supplied by you when using our website. Instances may include the following:
- Registering as a member
- Completing your Members Profile
- Completing your Experience Details
- Using BLINKCOLLECTIVE Groups and Events message boards, forums and other related services (the “Services”)
- Using interactive features such as sending messages or using the notice board
- Subscribing to our newsletter
- Corresponding with us via e-mail, asking a question, providing feedback or suggestions
- Referring a friend to our Website
- Entering into any form of competition or survey.
2. ONLINE REGISTRATION
For registration purposes we will collect information to identify you, to manage your BLINKCOLLECTIVE account, to provide you with your personal account services, to communicate with you about Experience Bookings, Notice Board feedback, to allow other users to contact you through the website, to advise you of website/service updates and to contact you to discuss disputes either from us or other users.
We may also email you periodically to confirm your account details and the status of your account. If you register as a Host we may wish to confirm proof of residence in the form of a bank statement or a utility bill with your home address in order to verify your details to potential Guests.
3. MEMBER PROFILE
Your Profile has scope to submit optional personal data such as: home phone number, mobile phone number, date of birth, nationality, occupation,, languages spoken, reason for joining BLINKCOLLECTIVE, a biography, Interests, and a profile photograph. This information is optional but will enable us to provide you with a more personalised and tailored experience. in addition, it demonstrates to other users that you are an open and honest member who can be trusted as a Host and/or a Guest. For further information on how we disclose information to other members refer to the section below entitled: ‘How do we disclose the personally identifiable information we collect?’.
4. ENTERING OR REQUESTING AN EXPERIENCE
When using this service we ask you to submit details of what you would like to do and where and other details enabling you to focus your search. We will also collect data relating to your history on this site and the services that you have used – the number of bookings you have made as a Guest and the number of times you have acted as a Host.
5. MEMBERSHIP DATA
Public Forums: Only registered users can post comments on message boards and public forums. Comments, suggestions and other feedback may be collected by us from any public forum in order to promote, monitor and/or improve our products and services. You should always remember that all information submitted to a public forum can be viewed by any BLINKCOLLECTIVE members. We recommend that you do not personal information about you or anyone else on a public forum.
At times we may email you a newsletter, service updates or other relevant information. With each e-mail will be an option to ‘unsubscribe’ or you may contact us: info@BLINKCOLLECTIVE.com subject: unsubscribe.
6. CUSTOMER SERVICE
If you contact us electronically with comments, feedback or suggestions we will retain details of your name, email address and the content of your email. This may help us in assisting you in the future. We may also use your comments to monitor and improve our service to our users.
All payments to Hosts and BLINKCOLLECTIVE are made through a third party online payment service. BLINKCOLLECTIVE does not collect credit card details but we do keep a record of your payment history. This also adds a degree of security in that all users of our services have a traceable record – details of which we can offer to law enforcement agencies as appropriate / necessary. For more information on the online payment services privacy policies, please visit their individual websites and read their terms and conditions.
8. WEBSITE INFORMATION
BLINKCOLLECTIVE will collect certain information from visitors to the site. We collect the IP (internet protocol) addresses of all visitors, clickstream information and other related details such as which sites you visit prior and post visiting our site, your internet provider, the time you spend on our website and any information relevant to you finding our site. This information allows us to monitor user patters relevant to our site and determine how the site is being used, which areas are most popular and analyse trends and usage patterns.
Your user data relevant to your visit to BLINKCOLLECTIVE is stored on a ‘cookie’. This data is provided by the Internet browser you use, and may be turned off in you browser preferences. However, it is possible that some parts of the site won’t function properly if ‘cookies’ have been deactivated.
This data helps us to understand how our members use the site – which areas work and which areas could do with improvement. This helps us to develop and improve the site. We predominantly use ‘session cookies’ which are deleted from your hard drive upon closing your browser. For faster log-ins and for BLINKCOLLECTIVE to remember you as a user when you return to the site it is possible to allow us to store a permanent cookie on your computer.
10. SECONDARY MARKETING
There may be occasions when we ask for your permission to send you updates about our products and services and also those of any affiliated businesses. If you have chosen to be on our marketing list you can remove yourself from this list at any time. Simply send an email to: info@BLINKCOLLECTIVE.com subject: unsubscribe
11. THIRD PARTY PAYMENT SERVICES
Third Party Payment Services do not have any association with BLINKCOLLECTIVE other than that we use their service to facilitate the transfer of fund, commissions and payments between our members and BLINKCOLLECTIVE.
12. HOW DO WE DISCLOSE PERSONALLY IDENTIFIABLE INFORMATION
As part of the Services we provide, we will disclose certain personally identifiable
information to other BLINKCOLLECTIVE members, as described below:
In addition to the information publicly available on the BLINKCOLLECTIVE website we will disclose your Address and your Phone Number to guests only when you have confirmed a booking with that Guest:
We do not disclose any Personal Identifiable Information.
We are required to provide personally identifiable information in response to legitimate enquiry or as otherwise required by law.
16. THIRD PARTY PROCESSORS
Third parties who provide services on our behalf may be given access to personally identifiable information as and when required.
17. PURCHASE AND SALE OF A BUSINESS
You personal information is the property of BLINKCOLLECTIVE and may be transferred in the sale, merger or business transfer of assets. We may also transfer your personally identifiable information to a third party as part of that transaction.
18. AGGREGATE INFORMATION
Aggregate information (for example, the total number of trips users take in a specific time frame or the average age of our members) may be calculated and disclosed to third parties for marketing purposes. This aggregate information that is not personally identifiable.
19. THIRD PARTY WEBSITES
20. HOW SECURE IS OUR WEBSITE?
To protect our users we maintain administrative, technical and physical precautions to protect against unauthorised access, use or manipulation of your personally identifiable information. We only allow employees and authorised service providers to access personally identifiable information. Your personally identifiable information will only be kept and used by us as long as it remains necessary, relevant or required by law.
All BLINKCOLLECTIVE members should be aware that no data transmitted over the Internet can be guaranteed to be secure. As such, BLINKCOLLECTIVE can not assure that your personally identifiable information will be protected against loss, misuse or alterations by you or by third parties.
To increase security all of your personally identifiable information is protected by a password selected by you. Password should be kept private and we will never ask you for your password in an unsolicited communication.
22. MEMBERSHIP CANCELLATIONS OR AMENDMENTS
If you need to cancel you BLINKCOLLECTIVE membership or withdraw your consent for the collection, use and access of you personal identifiable information please contact us: info@BLINKCOLLECTIVE.com subject: membership cancellation
Note: you will be required to verify your identity before changes can be made.
However, the easiest was to cancel or amend your Membership and Data is by visiting the Settings section on the website or email us here: privacy@BLINKCOLLECTIVE.com
© 2012, Skip A Blink Ltd