GENERAL
HOSTS
What happens if a Guest cancels a booking?
Can I report a Guest I’m unhappy about?
Will my listing appear on Blink’s homepage?
GUESTS
General
Host an Experience
Do you have interesting knowledge about local culture, a wonderful skill you would like to teach, or a passion to share with others?
Join the community and share it with Blink.
The Experience Economy
When you become part of the Blink community, you are entering a marketplace of meaningful value. A marketplace of experiences, not of stuff. While stuff may make us happy for a bit, experiences affect a deeper happiness that last. It’s scientifically proven!
People are learning the worth of experiences over possessions. You can make those experiences become a reality, by selling them through the Blink community.
Grow Your Passion
What is every-day for you is a new and exiting experience for someone else. When you start to share your passion with those people, it will grow. Seeing your Guests get excited about what you share with them will fuel your passion even further.
Sell An Experience
So offer up an experience, instead of a product. Cool gear is one thing, but being given access to a new adventure is so much more. People are willing to spend more money, and spend their time, in having new experiences. You can provide that for them.
It’s easy and free to list your Experience, flexible to change your listing and we only take 10% commission from you when you take bookings. If no one books, we don’t charge you a penny. So you get to earn money, meet new people and share your passions.
Give someone a story to tell, and memories they won’t forget – join Blink today!
Hosts
Can I be a Host?
Of course! All you need is a skill or knowledge or a passion that you want to share, and we’re sure that you do! The only thing we ask is that you’re not a large, faceless organisation – our Guests are interested in niche experiences and authentic adventures.
What will it cost me?
You can list an experience for free on Blink. In fact, you can list as many as you want! We only take a 10% commission on the bookings that you achieve through the website. No bookings, no fees.
How do I list an Experience?
It’s easy, but you ahve to join the site first. Simply login or register to become a member and then click Add Experience up at the top of the page. Then, all you have to do is describe your Experience, set availability, price it and upload a gorgeous photo or video. Bear in mind, the better the content you include, the more bookings you will get. An awesome photo or video will go a long way to ensuring bookings.
Listings will be approved within a day or so. Then you’re ready to take bookings! You will be notified by email when someone books with you.
Can I list more than one activity?
We’d love that! The more the merrier. Please be sure that this won’t be of detriment to quality or customer service, though.
Can I host activities outside the UK?
Yes, of course! But, bear in mind, our focus is currently on the UK. Blink is building traction locally before scaling to take over the world.
How do I get paid?
The payment process is handled by PayPal or we can do a Bank transfer. Payment will be made after the booking has taken place (we aim to do this within 48 hours). This is in order to protect both parties from being scammed.
Do I have to Pay Taxes?
Blink does not take any responsibility for Host and Guest liabilities. We are not agents acting for Hosts, we are an ‘introductory service’. It is the responsibility for the Host to provide public insurance liability as layout by the law. Guests should enquire about public liability and alert us in instances where they feel that the law is not being adhered to.
We do naturally require that all Hosts adhere to the law of the land in terms of public liability insurance. If insurance liability is not a legal requirement we do recommend that Hosts seek public liability insurance both to protect a client or themselves in the eventuality of something going wrong.
What happens if a Guest cancels a booking?
You will get paid inline with the cancellation policy you stipulated when the listing was created.
Can I report a Guest I’m unhappy about?
Yes. We encourage community policing from both Hosts and Guests as it’s important for all of our members to feel comfortable when using the site.
Will my listing appear on Blink’s homepage?
New listings are shown on the homepage and in the ‘Fresh’ section of our site. Your listing may appear in our ‘Featured’ section if it gets hand-picked by our team. This will happen on the basis of special merits or themes we are promoting. Feel free to contact us if you feel your listing should be featured!
Will people find my listings on Google?
Google is very important to our business and we work hard to ensure that all of our listings rank as highly as possible. What’s good for you, is good for us!
Can I suspend my listing?
Sure thing! Some of our Hosts suspend their account as their Experiences are seasonal. Please contact us by email with ‘Suspend My Account’ as the subject line.
Can I delete my listing?
Please contact us by email with ‘Delete My Account’ in the subject line. We’d really appreciate some feedback about why you wish to leave and what we could do to improve the Blink community.
Where does the liability lie for Experiences?
Blink does not take any responsibility for Host and Guest liabilities. We are not agents acting for Hosts, we are an ‘introductory service’. It is the responsibility for the Host to provide public insurance liability as layout by the law. Guests should enquire about public liability and alert us in instances where they feel that the law is not being adhered to.
We do naturally require that all Hosts adhere to the law of the land in terms of Public Liability Insurance. If insurance liability is not a legal requirement we do recommend that Hosts seek public liability insurance both to protect a client or themselves in the eventuality of something going wrong.
Guests
How do I book an Experience?
Simple – once you’ve found the Experience you want to take part in, you can book easily from the listings page. You will be redirected to PayPal where you can pay with your account or by debit or credit card.
You don’t need to be signed up to PayPal to book an Experience with Blink.
If you have any other queries about your booking, you can message the Host directly through the listings page.
Do I have to edit my profile?
If you are logged in, at the top right is a drop-down menu. Click on ‘My Settings’ to edit all of your profile details, including your password.
Can I cancel my account?
Yes, no problem. We’ll be sad to see you go and we’d really appreciate feedback about why you are leaving us. Please contact us by email with ‘Cancel My Account’ in the subject line.
Do Hosts have Public Liability Insurance?
The law does not require all Hosts and activities to have public liability insurance but if you are concerned about this please raise the matter directly with a Host when enquiring about an Experience or contact us directly. It should be noted that BlinkCollective.com is an intermediary and that all experiences and payments are made directly between the Host and the Guest. It is your responsibility to look after yourself and to be comfortable with the Host and their setup.
Should I review my Experience?
We encourage all Guests to leave a review on Experiences they have taken. This helps other Guests to find the best Experiences and for Hosts to receive feedback and improve their own offerings.
Can a Host edit or delete my review?
No. We want reviews to be honest and helpful for the rest of the community.
What happens if the Host cancels?
You will be given a full refund. If a Host repeatedly cancels then Blink reserves the right to remove them from the community and stop them listing on our site.
